FREQUENTLY ASKED QUESTIONS

Questions About Our Services, Answered
IS MY DATA SAFE IN THE CLOUD? 

While there are always risks, protecting your data in the cloud is a much easier process with cloud native tools. Cloud providers such as Microsoft and Amazon invest heavily into security and have several measures in place to protect your data. By working with a cloud provider, they can help configure services such as encryption, access control, identity management and auditing.

HOW DO I MIGRATE MY EXISTING I.T. INFRASTRUCTURE TO THE CLOUD?

Cloud migration can be a complex process, but typically involve working out your budget, your application architecture, data and storage solutions, network and connectivity, compliance and security, performance requirements, modernisation activities, vendor support, planning the migration and executing it in a controlled and secure manner. This list can become exhausting and overwhelming, and it is always recommended to work with a cloud provider to assist you in migrating to the cloud.

HOW CAN I MIGRATE TO OFFICE 365?

Migrating to Office 365 can involve several steps, including planning, preparing data, and executing the migration. Microsoft provides migration tools and services, and working with a certified Microsoft partner or cloud services provider can provide expert guidance and support throughout the migration process.

DOES MICROSOFT OFFICE 365 KEEP MY DATA IN AUSTRALIA?

Yes, Microsoft Office 365 can keep your data in Australia. Microsoft has data centres in Australia, and you can choose to store your data in these data centres. To store your data in Australia, you need to create an Microsoft Office 365 tenant in Australia.

WHY SHOULD I USE A MANAGED SERVICES PROVIDER?

By using a managed services provider, you are provided access to multiple resources with unique skillsets at a fraction of the cost. This allows you to expand your business without worrying about your IT systems falling behind.

HOW DIFFICULT IS IT TO CHANGE I.T. SERVICE PROVIDERS?

With Cloudatmo, not difficult at all. We handle the entire transition on your behalf to allow a seamless shift of IT management.

WHAT SHOULD I BE ASKING WHEN MAKING A DECISION TO CHANGE I.T. PROVIDERS? 

Choosing the right IT provider can be a challenging task. Understanding your own requirements allows you to find a provider that can support you in everything you need. Ask questions such as:

  • How do you prioritise multiple issues that I may have?
  • Can we engage you on a fixed-fee or contract basis?
  • How do you monitor our environment for issues?
WE ARE READY TO HELP ELEVATE YOUR BUSINESS